Last revised: 01 Oct, 2022
Thank you for choosing Funex Pro Wallet. Funex Pro Wallet (hereinafter referred to as "the Service", "Service" or "we") is a digital asset management service. All natural persons or entities that log in to this product count towards users of this product (hereinafter referred to as “you” or "user").
We recommend that you read and understand the policies in their entirety before using this Product ("Funex Pro Wallet"), and important information, including disclaimers, will be displayed in bold.
1.1 You understand this Agreement and the relevant agreement applied to Funex Pro Wallet and those decentralized applications (hereinafter referred to as “DApps”) self-developed and owned by Funex Pro Wallet (third-party DApps excluded).
1.2 You are deemed to have fully read and accepted all of the terms of this agreement by downloading the Funex Pro Wallet software, creating identities, restoring identities (see definition below) or import wallets to Funex Pro Wallet. This agreement shall take effect immediately and be binding upon both parties. If you do not accept the terms of The Agreement, you should stop using Funex Pro Wallet immediately. Please delete Funex Pro Wallet if you have downloaded the app.
1.3 When accessing or using Funex Pro Wallet, you agree that:
1.4 The company reserves the right to update the Agreement at any time. The updated Agreement will take effect immediately without further notice once published. If the users do not accept the updated terms of the Agreement, please stop using Funex Pro Wallet. Any use after the update of the Agreement will be deemed as your acceptance of the revised Agreement.
2.1 Funex Pro Wallet： refers to the blockchain-based digital wallet, including other supporting tools developed to help users access the blockchain system.
2.2 Excluded Persons:
2.3 Identity: refers to the digital identity generated based on your public and private keys.
2.4 Create or import wallet: refers to the process of creating or importing wallets with Funex Pro Wallet after you accept the Agreement.
2.5 Wallet password: refers to the password you create while setting up Funex Pro Wallet, which is used to encrypt and protect your private key. As a decentralized application, wallet password is not stored on your mobile device or the company's server. Once lost, you will need the private key or the 12-word Backup Phrase to reset the wallet password.
2.6 Tool-tip: refers to messages that appear on Funex Pro Wallet interfaces instructing users on the operative process, including relevant procedures and steps.
2.7 Specific users: users who are required to cooperate with us and to fulfill their obligations to disclose personal information in accordance with the laws, regulations and policies of Singapore and other countries.
2.8 Developer users: users who access the developer-oriented services like Funex Pro Wallet's open-source code and developer mode specified in the company's notices and relevant open-source protocols.
2.9 Private key: is composed of 256 random characters. It is essential for users to own and use digital tokens.
2.10 Public key: refers to a key derived from a private key through cryptography. It is used to generate a blockchain digital wallet address, i.e. an open receiving address.
2.11 Backup phrase: composed by 12 (or 15/18/21/24) words generated by a random algorithm. It is in compliance with the blockchain BIP39 standard, and is a simpler representation of private keys, which is easier to backup and store.
2.12 Keystore: a file of encrypted private key or Backup Phrase. It is only stored on your device and will not be synced to the company's server.
2.13 Digital tokens: refers to the digital tokens currently supported on Funex Pro Wallet, including but not limited to TRX, ETH, etc.
2.14 Personal information: refers to all kinds of information recorded electronically or otherwise that can identify the user's personal identity alone or in combination with other information.
2.15 Third-party services: refer to all products and services offered by third parties such as third-party DApp, smart contracts, open-source protocols, hardware wallets, web pages, exchanges, etc.
3.1 Import wallet: You may generate new wallets with Funex Pro Wallet or import compatible wallets produced from relevant blockchain system-based wallet creation tools for digital tokens supported by Funex Pro Wallet.
3.2 Transfer/receive fund: You are able to manage digital tokens with the transfer and receiving features on Funex Pro Wallet, i.e. using private keys to sign electronically and to change related blockchain ledgers. Transfer in effect is the process where the payer transfers funds to the recipients with their ENS domains or blockchain addresses. The transfer is the validated record in the distributed ledger of related blockchain systems (rather than transfer of digital tokens on Funex Pro Wallet).
3.3 View markets: You are able to view exchange rates of digital tokens provided by third parties on Funex Pro Wallet. Funex Pro Wallet fetches information of related digital tokens‘ exchange rates and displays them in the Market module on Funex Pro Wallet.
3.4 Manage digital tokens: You are able to add, save or remove digital tokens supported by Funex Pro Wallet on the Funex Pro Wallet interface.
3.5 Instant swap: Digital token swap among users can take place and be completed via third-party smart contracts. Funex Pro Wallet serves as an interface tool to help users interact with the third-party smart contract and display the corresponding results of the swap.
3.6 View DApps: Users can visit and access services provided by the DApp (including our own DApps and third-party DApps) through Funex Pro Wallet.
3.7 Search DApps: Users can search DApps available on Funex Pro Wallet by using the search box feature.
3.8 Transaction records: We will copy all or part of your transaction records through the blockchain system. But the record will be subject to the records of the blockchain system.
3.9 Suspend service: You are aware that under certain circumstances we can suspend or restrict your operations on Funex Pro Wallet, despite that we cannot cancel or revoke your transactions due to the "irrevocable" nature of transactions on blockchain.
3.10 Other services deemed necessary by us.
By accepting the services provided by the Company, you are aware and accept that:
（1）In order to adhere to the characteristics of decentralization of the blockchain and protect users’ digital token, the Company provides decentralized services that are drastically different from financial institutions in the banking industry. Users understand that the Company does not provide the following services:
（2）You are responsible for keeping a mobile device with your Funex Pro Wallet app, backing up Funex Pro Wallet, and backing up your wallet password, Backup Phrase, private keys, and Keystores. If you lose your mobile device, delete your Funex Pro Wallet or wallet that has not been backed up, have your wallet stolen, or forget your wallet password, private key, Backup Phrase or Keystore, we will not be able to restore your wallet or recover your wallet password, private key, Backup Phrase or Keystore; We cannot cancel transactions and shall not be liable for any mistake made by the user during transactions (such as entering a wrong transfer address or a wrong swap amount).
（3）Please back up your wallet password if you use the password-free payment feature on Funex Pro Wallet. If your fingerprint or facial recognition fails multiple times, you will need to enter your wallet password to verify your identity. If you forget your wallet password, you will need to set up a new wallet password by importing your Backup Phrase/private key. We do not store your fingerprint, facial recognition and other biometric information, and we shall not be responsible for this.
（4）Digital token management services provided by Funex Pro Wallet and the Company do not cover all the existing digital tokens. Please do not use any tokens that are not supported by Funex Pro Wallet.
（5）The Dapps integrated into the Funex Pro Wallet include indigenous DApps developed by the Company and DApps provided by third-party platforms. For DApps provided by third-party platforms, Funex Pro Wallet only provides search and blockchain browser features for users to access the DApps and does not guarantee the functionality or service quality of any third-party DApps. Users shall assess the risk before accepting services or performing transactions on third-party DApps.
（6）The instant swap feature provided on Funex Pro Wallet is, in essence, the digital token swap conducted by the user on the blockchain system using third-party smart contracts. Funex Pro Wallet only provides users with the tools to use the services offered by third-party smart contracts and does not provide any warranty for the functions or service quality of them. Users shall assess the risk before accepting services or performing transactions on third-party smart contracts. Users should carefully read and consent to the constantly updated User Agreement relating to smart contracts.
（7）Users who enter URLs on Funex Pro Wallet to access other websites or third-party DApps that are not integrated in Funex Pro Wallet under the developer mode shall be aware of the potential security risks of the websites and third-party DApps and shall be solely responsible for all risks and consequences.
（8）Users who are not familiar with blockchain should not use the platform so that they can avoid any misuse of token wallets or any security risks associated with digital tokens. The Company reserves the right to refuse to provide part or all of the services for users who do not have basic knowledge of blockchain.
（9）Users understand that the Company will suspend or terminate its services in the event of the followings:
（10）If the platform changes, suspends, or terminates its services, users have the right to export their wallet information within a reasonable time.
4.1 Users must create a wallet on the platform before using the services of the platform.
4.2 This User Agreement will pop up when users create a wallet for the first time. Clicking on "I Agree" means the user or the agency to which the user is entitled to act as the agent agrees to all the provisions of and are bound by this Agreement.
4.3 Before or after creating a wallet, the platform reserves the right to refuse to provide the services to users in accordance with the requirements of laws, regulations, rules, orders and other norms of the country or region where the users are located.
4.4 You hereby commit the followings:
4.5 In the event of breach of the commitments set forth in Section 4.4 of this Agreement:
4.6 All users use the services of the platform voluntarily. The platform does not coerce, induce, deceive, or influence users by any unfair means.
5.1 You understand and acknowledge that digital tokens may entail substantial risks such as technical instability or being non-cashable due to inadequate laws and regulations in this respect. You also understand that the volatility of digital tokens is much higher than those of other financial assets. You are advised to choose to hold or dispose of any digital tokens in a rational manner based on your financial status and risk appetite. You also understand that Funex Pro Wallet's Markets feature only captures search results on the exchange rates of digital tokens from selected exchanges and does not represent the latest quote or best offer.
5.2 If you or your counterparty fails to comply with the operating instructions and rules specified in this Agreement or those described on the website, transaction, and payment pages when using the Funex Pro Wallet Service, the Company does not guarantee successful execution of the transaction and will not be liable for any damages incurred. If the foregoing occurs and the funds are credited beforehand to your or your counterparty's Funex Pro Wallet or a third party's wallet, you understand that operations on blockchain are "irreversible" and that the relevant transaction is "irrevocable", and that you and your counterparty shall bear the consequences.
5.3 You understand and acknowledge that swaps and spot transactions are both initiated, executed, and completed on a third-party smart contract. Funex Pro Wallet serves only as an interface tool to help users interact with the third-party smart contract and display the corresponding results of completed transactions.
5.5 When transferring your digital tokens to another wallet address, you shall determine for yourself whether the other party is a person of full civil capacity during the transaction and decide for yourself whether to make a transaction with or transfer money to the other party, etc.
5.6 When seeing abnormal information such as "transaction failed" or "block production timeout" during fund transfers, you shall double confirm through the official channels of the blockchain or other blockchain query tools to avoid repeated transfers; otherwise, all losses and expenses incurred shall be borne by you.
5.7 You understand that after creating or importing a wallet on Funex Pro Wallet, your Keystore, private key, mnemonics, and other information are stored only on the mobile device you are using rather than on Funex Pro Wallet's or the Company's servers. You may follow the instructions provided by Funex Pro Wallet to change the mobile device by syncing your wallet, etc. Nevertheless, in cases where your mobile device is missing, which incurs losses of digital tokens because you have not saved or backed up your wallet password, private key, mnemonics, Keystore or other information, the Company will not be able to retrieve them for you. In cases where digital tokens are lost due to disclosure of information when you export, save or back up your wallet password, private key, mnemonics, Keystore or other information, or the fact that the device or server used to save or back up the above information is attacked or controlled by a hacker, the Company will not be able to retrieve them for you. Any and all damages arising out of the foregoing shall be borne by you.
5.8 We recommend that you securely back up your personal information such as wallet password, private key, mnemonics, and Keystore when creating or importing a wallet.
5.9 We recommend that you use Funex Pro Wallet in a safe network environment and make sure your mobile device is not jail-broken or rooted to avoid potential security risks.
5.10 Please stay alert to scams when using Funex Pro Wallet. You are encouraged to inform us at the first sight of any suspicious behavior.
6.1 You understand and agree that the Company may, at its own discretion, temporarily provide or suspend part of its services, or enable new services in the future. When such change happens, your continued use of Funex Pro Wallet means you agree to this Agreement or the terms of this Agreement as amended.
6.2 In order to reduce misuse of Funex Pro Wallet or any security risks associated with digital tokens, you are advised to avoid the use of Funex Pro Wallet if you have no basic knowledge of blockchain. The Company reserves the right to refuse to provide part or all of its services for users who do not have basic knowledge of blockchain.
6.3 You understand that the Company will suspend or terminate the Service in the event of the followings:
6.4 The Company may unilaterally suspend or terminate the usage of part or all of Funex Pro Wallet's functions by the User in the event that the User:
Engages in other illegal activities or conducts that violate the Agreement, or circumstances where the Company deems necessary to suspend certain functions.
6.5 You have the right to export personal information such as your wallet within a reasonable time if the Company changes, suspends or terminates the Service.
Please note that we collect the following information from you for the purpose of providing Funex Pro Wallet services that meet your needs, and that we attach high importance to your privacy. We will strictly adhere to the principles of lawfulness, rightfulness and necessity when collecting any information from you. You acknowledge that your refusal to provide the information required for the Service may affect your experience with Funex Pro Wallet.
7.1 You acknowledge that your wallet password, private key, mnemonics, and Keystore on Funex Pro Wallet are not stored in or uploaded to our servers. We do not provide any service to recover your wallet password, private key, mnemonics or Keystore.
7.2 In addition, you acknowledge that when you use certain features of Funex Pro Wallet, we will send you a request for more personal information prior to the actual collecting. Your refusal to agree represents that you give up the feature concerned.
7.3 When you are directed to a third-party DApp, the DApp will collect personal information from you. Funex Pro Wallet does not keep the personal information collected by the third-party DApp.
7.4 To the extent permitted by laws and regulations, we may collect and use your personal information without prior approval or consent in the following circumstances:
7.5 We collect information in the following ways:
8.1 We use the unique serial number of your mobile device to match you with your wallet.
8.2 We will send you important notices promptly, such as software updates and changes to the Service Agreement and this Policy.
8.3 We process the feedback you submit to us by collecting the wallet address and the mobile device information you provide.
8.4 We collect your personal information for our internal audits, data analysis, research and more to continuously improve our services.
8.6 We meet legal and regulatory requirements and cooperate with regulatory agencies.
You have the following autonomous control over your personal information in Funex Pro Wallet:
9.1 You can import your other wallets into Funex Pro Wallet through synchronization, or import your Funex Pro Wallet wallet into other digital token wallets. Funex Pro Wallet will display the information about the imported wallet.
9.2 You acknowledge that you are allowed to change your digital token types, make transfers, and receive payment in "Assets".
9.3 You acknowledge that you are free to do the following in "Me" on Funex Pro Wallet:
9.4 You acknowledge that when we collect information from you for a specific purpose, you will be notified in advance and have the right to refuse the request for information. However, please note that your refusal to provide such information represents that you give up the Funex Pro Wallet service concerned.
9.5 You acknowledge that neither you nor we have control over whether your transaction records are made public or not. As the blockchain trading system is open source, your transaction records are publicly available in the entire blockchain system.
9.7 You have the right to request us to update, change or delete your information.
9.8 You acknowledge that we may collect your information without prior approval or consent in accordance with the requirements of Article 7.6 of this Policy.
10 We will not share or transfer your personal information to any third party without your prior consent, except for the following circumstances:
11.1 If we cease operations, we will stop collecting your personal information in a prompt manner, announce our cessation of operations on Funex Pro Wallet, and delete or anonymize the personal information we keep about you within a reasonable period of time.
11.2 In order to protect your personal information, we will take data-security-related technical measures, improve our compliance by training employees about information security, and set data permissions to protect your private information.
11.3 We will send you messages about information security in "Message Center" on Funex Pro Wallet and update "Help Center" from time to time for your reference on wallet usage and information protection.
DISCLAIMER AND LIMITATION OF LIABILIT
13.1 The Company is liable only for the obligations set forth in this Agreement.
13.2 You understand and agree that to the extent permitted by law, the Company can only provide the Service based on our existing technology and conditions. The Company is not liable for the failure of Funex Pro Wallet to provide services and loss of assets due to any of the following reasons:
13.3 The company is not liable for any of the following cases:
13.4 A user shall bear the risks and consequences caused by or related to the following circumstances:
13.5 You understand that Funex Pro Wallet is only used as a tool for digital token management. The Company has no control over the quality, security or legality of third-party services, the authenticity or accuracy of the information, and the ability of the counterparty to fulfill its obligations under the agreement with you. Your use of third-party services is at your own discretion. You understand that the transaction and the binding contractual relationship are only established between you and your counterparty and are irrelevant to the Company. The Company reminds you that you should carefully judge the authenticity, legality and validity of the relevant information provided by the third party before using their services. In addition, all risks arising from your trading activities with any third party shall be borne by you.
13.6 You acknowledge that the Company may provide services for or be affiliated with or otherwise interested in both you and your counterparties. You agree to waive any actual or potential conflict of interest that may exist with respect to such conduct by us. You may not use this to claim that the Company is legally defective in the provision of services; nor does it increase the liability and duty of care of the Company.
13.7 The Company does not provide the following forms of guarantee:
13.8 You understand that Funex Pro Wallet is only used as a tool for digital token management and transaction information display. The Company does not provide legal, tax or investment advice or other services. You should seek advice from professionals in law, tax, and investment. The Company is not responsible for any investment or data losses you may suffer in the course of using the services of the Company.
13.9 You understand that the Company may change the user access standards from time to time to limit the scope and manner of provision of the services provided for particular groups of users as required by applicable laws, regulations, and policies.
14.1 You must fully understand and comply with all laws, regulations and rules related to the use of our services in your jurisdiction.
14.2 If you encounter any problems with the use of personal information in the course of using our services, you can contact us by submitting feedback on Funex Pro Wallet through other channels.
14.4 Any translation of the Policy is provided solely for the convenience of users and is not intended to modify the terms of the Policy.
Any matter not covered herein shall be governed by announcements and relevant rules updated by us.